VALUE ADDED VINAPHONE SERVICE

   VinaPhone provides not only speech calls but also a lot of value added services for mobile phone. Please come and register to have useful service at our Post offices and VinaPhone outlets nationwide.

Short Message Service SMS

Call Forwarding    

Voice mail Service VMS

Call Waiting

Facsimile service

Call Holding

Data Transmission Service

Call Line Identification Presentation

Emergency call

Call Line Identification Restriction service

Call Barring

Internet Access

A. Short Message Service SMS

This will enable you to receive short messages from SMS center (141) or directly from other mobile phones and compose a message to send it to other VinaPhone subscribers.

VinaPhone SMS Center number: +84 91 020005. Please call 151 for instructions on how to set them in to your phone.

Tariff for Short Message Service (SMS ) (VAT excluded):

Sending SMS

Via SMS center 141(1+1)

From mobile phones

VND 818/minute

From fixed phones, Cardphones

VND 455/minute

From postal agents

VND 727/minute

Local SMS

VND 455/message

SMS via Internet (Internet charge excluded)

Receiving SMS

Local SMS

free of charge

International SMS

+ If the receiving SMS set is in Vietnam

+ If the receiving SMS set is roaming

Free of charge

USD 0.15/message

B. Voice mail service (VMS)

To use this service, you have to activate DTMF function and divert calls to Voice Mail Box. Voice Mail Service enables you to forward incoming calls to your Voice Mail Box when your mobile phone is out of coverage area or when you turn off your handset or do not want to answer.  

Subscriber who registers this service will have a personal Voice Mail Box (Vietnamese or English) with subscription number coinciding subscriber's phone number. Each Voice Mail Box has one secured password. Only subscriber by dialing 942 from his mobile phone and entering the correct password will be allowed to access

Registration fee: free of charge

•  Forwarding calls to VMS: free of charge.

•  Sending message to VMS: when A calls to B, B diverts the call to B's Voice Mail Box, A must pay the same charge as of a normal call .

•  Listen to messages: charge by 50% of local airtime charge according to listening time (VND900/minute).

Quick access of setting up forwarding calls to VMS:

Cases

Set up

(from mobile phone)

Clear set up

(from mobile phone)

When phone off

** 62*944#OK

##62#OK

When busy

** 67*944#OK

##67#OK

All incoming calls when no reply

** 21*944#OK

##21#OK

Delete all installation

** 61*944#OK

##61#OK

##002#OK

C. Facsimile service

Allow subscribers to send and receive fax through their mobile phones. Using this service, you must

have a laptop, a card modem and connecting cable (connecting cable must be compatible with type of

handset).

•  Registration fee : free of charge

•  Fax-data charge: the same charge as of normal speech call.

D. Data Transmission Service

Using this service, you can connect your computer to your mobile phone, and transfer data files through GSM network.

E. Internet Access         

With one computer and one mobile phone you can access to Internet. To use this service, you should be a subscriber of any ISP in Vietnam and having registered Data service of VinaPhone. Instead of using fixed line, your computer will be connected to Internet through mobile phone. With this service, you can access the Internet and send/receive email any time, any where.

F. Emergency Call

Called number

Service

Charge

113

Police

Free of charge

114

Fire station

Free of charge

115

Emergency

Free of charge

G. Call Barring

This service allows you to bar international outgoing calls or unexpected outgoing calls. When making an international call, you should remember your personal password for the service activation.

Outgoing call barring:
+ Barring all outgoing calls

+ Barring all outgoing international calls

+ Barring all outgoing international calls Exclusive to HPLMN

Incoming call barring:

+ Barring incoming calls
+ Barring incoming international calls
Registration fee: Free of charge

H. Call Forwarding    

You can forward incoming calls to a fixed phone, or to other mobile phones or to voice mail box when necessary. To active or deactive the service please use phone menu or set directly from keyboard as follows:

Cases

Set up  

Clear

Forwarding all calls

**21*ĐT#YES

##21#ĐT#YES

Call Forwarding when No Reply

**61*ĐT#YES

##61#ĐT#YES

Call Forwarding when phone off

**62*ĐT#"YES"

##62#ĐT#YES

Call Forwarding when Subscriber is Busy

**67*ĐT#"YES"

##67#ĐT#YES

Delete Forwarding call service

 

##002#ĐT#YES

Note :

ĐT means 0+ area's code + forwarding number

Charge principle: A calls B, B forwards call to C 

•  A pays call charge to B's registered location

•  B pays call charge from its registered location to C's location

I. Call Waiting     

Call waiting service helps you to recognize another incoming call to your phone when you're talking with somebody. With call waiting service activated, your phone is always available to receive incoming calls. 

To activate or deactivate the service, please manipulate as follows:

  • Activation: *43*11#YES
  • Deactivation: *43*11YES

Registration fee: free of charge

J. Call Line Identification Presentation

This service helps you to know the callers' numbers when you receive calls. This service will be activated automatically by system when you register to VinaPhone's network.

Registration fee: free of charge

K. Call holding service       

With this service you can put the first call in holding status while making another call. There are different call-holding cases:

•  Holding an incoming call to receive another incoming call

•  Holding an incoming call to make an outgoing call

•  Holding an outgoing call to receive another incoming call

•  Holding an outgoing call to make another outgoing call

Registration fee: free of charge

L. Call Line Identification Restriction service

This service allows you to prevent your phone number from being displayed on screen of other phones when you making call.

 
 

Copyright © 2005 Hanoi Telecommunication Company. All rights reserved.
Governed by Hanoi Post and Telecommunication.
Licence of Ministry of Culture and Information No.66/GP-BC dated 30 May 2005.
Editor-in-Chief: Mr. Tran Nam Phuong, Deputy director of Hanoi Telecommunication Company.
Add: 811 Giai Phong Road, Hoang Mai District, Hanoi.
Tel: +84-04-6643720, Fax: +84-04-6643716.
E-mail: hanoitelecom@hnt-vnpt.com.vn